General Recommendations
We want your experience with Seek & Go to be comfortable, safe, and memorable. Here are some important recommendations:
Before the activity or transfer
Check your confirmation: Verify the date, time, meeting point, and number of people.
Arrive early: We recommend arriving at least 10 minutes before departure time.
Have your booking reference or voucher ready.
What to bring?
Comfortable clothing and footwear.
Biodegradable sunscreen.
Hat, sunglasses, and swimsuit (if applicable).
Official ID (if required).
Cash or card for additional purchases or tips.
Service Conditions
Schedules may be adjusted due to weather or traffic conditions.
The operator may reschedule or cancel the tour if group safety is at risk.
Minors must be accompanied by an adult.
Some tours are not recommended for people with limited mobility, pregnant women, or those with certain medical conditions. Please check before booking.
Change and Cancellation Policy
You can review our full cancellation policy in the corresponding section.